Statement of Accounts (SOA), printing, delivery, and dispatch of statement of accounts within a two-working day period.
Collection follow-up to customers through phone calls based on the list of accounts and aging accounts. CSBA can log and report dispute raised by the customer and prepares summary of collections for pick-up.
Booking of confirmed collection for pick-up as prompted by tele-collect. Upon booking, a pick-up number will be generated by the system and will forward collection details to the Automated Collection System or ACS.
Has a Personal Digital Assistant, which is a hand-held equipment, with combined features and capabilities of a card reader, printer, barcode scanner, and data collector all in one gadget.
Provides option of next day deposit to client’s bank account or transmitted of collections documents to client’s office.